To call the Ohio Department of Job & Family Services
1-800-686-1516
or email
support@jfs.ohio.gov
We have provided some links below for your convenience. We provide a description for each link that is listed. Please read each description carefully to ensure you are clicking on the correct link.
Description:
The IVR user guide is a detailed support guide for the Interactive Voice Response System, which provides 24-hour, 7-day a week access to information regarding client eligibility, claim status, payment status, prior authorization, drug and procedure code, and provider information.
Description:
The ODJFS website is the main website provided by the State of Ohio. Here you will find information regarding the IVR and Medicaid. You will also find additional resources and contact information.
Description:
Carestar (myOhiohcp) is a website that organizes all your important Ohio Home Care program information onto one private, individualized page. It includes important records, forms, tools, surveys, news and updates, contact information and more.
Description:
This is a interactive video tutorial and walk through of the myOhiohcp website.
Description:
The ODJFS Resource page, lists issues that you may have or may come across. The first column lists the issue and the second column lists some contact information to help you resolve your problem.